Frequently Asked Questions
Everything you need to know about Alaya Naturals fashion.
What materials are used in Alaya Naturals clothing?
We prioritize sustainability by using 100% organic cotton, premium linen, and recycled fibers to ensure our garments are both eco-friendly and durable.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Are your dyes safe and sustainable?
Yes, we use non-toxic, low-impact dyes that are GOTS certified to ensure they are safe for your skin and the environment.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order is sent to our warehouse for processing and cannot be changed.